Case Study

CypherMD

AI-First Healthcare Management Platform: Designed to reduce screen fatigue, eliminate clerical overload, and save doctors time

A multi-specialty clinic reached out to Galific frustrated with their existing hospital management system. Doctors were overwhelmed by screen-switching, manual data entry, and disconnected modules for appointments, prescriptions, billing, and inventory. Before building a new platform, we conducted a workflow audit to understand where the actual bottlenecks were and what intelligence could be extracted from their operational data.

The audit revealed critical patterns: 70% of doctor time was wasted on navigation and repetitive clicks, not patient care. Revenue leakage occurred because unbilled services weren't tracked in real-time. Their existing system had the data, but it wasn't structured for intelligent automation. With these insights confirmed, we knew we could build CypherMD, a single-screen, AI-powered platform that eliminates digital fatigue and automates clinical workflows.

We helped design the platform’s:

Unified one-screen navigation interface with intelligent flow Voice-enabled prescription and note-taking system Real-time billing and inventory tracking with automated alerts Predictive fields and smart templates for faster data entry

Key Highlights

01 Helped launch CypherMD, a unified healthcare platform for clinics and hospitals
02 Focused on UI/UX design to deliver a fast, intuitive, and doctor-friendly interface
03 Prioritized the ideal user healthcare professionals with research backed workflows
04 Developed a custom web application using ReactJS and VueJS for optimized performance
05 Integrated all core modules appointments, billing, pharmacy, prescriptions, and inventory
06 Automated 90% of non-clinical tasks, helping doctors save up to 2 hours daily
07 Enabled real-time data sync, AI alerts, and voice-based prescription tools
08 Improved patient flow, minimized inventory losses, and increased revenue capture
09 Ongoing collaboration with Galific for updates, scaling, and future features

At Galific, we understand the critical need for simplicity and precision in healthcare systems. Partnering on CypherMD gave us the opportunity to create a solution that reduces digital fatigue, eliminates manual inefficiencies, and streamlines clinical operations through intelligent design. The vision was clear to help healthcare teams do more in less time with a platform that works intuitively. Our role was to translate that vision into a product built for performance, usability, and growth.

The Challenge

CypherMD's earlier concept lacked the unified flow and automation needed to support high-paced clinical environments. Doctors were overwhelmed by screen-switching, manual entry, and lack of integration across departments, leading to missed follow-ups, revenue loss, and administrative fatigue

The Audit-First Approach

Through field interviews and workflow studies, we mapped out how doctors and clinic staff actually use digital systems, what slows them down, what they ignore, and where they need automation. We observed 50+ patient consultations and tracked every click, screen change, and manual entry. The data showed that intelligent interface design and predictive automation could reduce operational friction by 60%.

The Solution

Single-Screen Intelligence

We built a one-screen navigation interface with clear visual hierarchy, voice-enabled tools, smart alerts, and predictive fields for faster, more accurate operations. Everything from appointment scheduling to billing happens in one view, without the noise.

Automated Revenue Tracking

Real-time tracking of unbilled services, inventory usage, and payment status ensures no revenue leaks through the cracks.

Voice-Enabled Workflow

Doctors can dictate prescriptions and clinical notes, reducing typing time and allowing more focus on patient interaction.

The Results

60% Reduction in Screen Fatigue - The single-screen design, real-time data flow, and reduced clicks significantly improved daily usage satisfaction among healthcare staff.

45% Faster Patient Turnaround - Clinics using CypherMD reported faster patient processing times due to streamlined workflows and automated documentation.

₹8L Monthly Revenue Recovery - With unbilled services and inventory leaks now tracked in real-time, clinics recovered previously lost revenue and gained better profitability insight.

70% Less Time on Administrative Tasks - Doctors and staff spent significantly less time on clerical work, allowing more focus on patient care and clinical decision-making.

30% Improvement in Follow-Up Compliance - Automated reminders and smart alerts ensured patients received timely follow-ups, improving clinical outcomes and patient satisfaction.

Better Inventory Control - Real-time tracking of medicines and consumables reduced stockouts by 50% and eliminated over-ordering.

Enhanced Staff Productivity - Clinic administrators reported 40% improvement in operational efficiency, handling more patients without increasing staff count.

Key Technologies Used

Backend Integrations

Ruby On Rails

Python

Speech Recognition

Predictive Modelling

Front-End Development

ReactJS

React Native

Conclusion

Galific's deep focus on workflow intelligence and clinical systems enabled CypherMD to emerge as a category-defining solution in digital healthcare management. The audit-first approach ensured we built a platform based on real clinical workflows, not assumptions. From design to deployment, our collaboration delivered a seamless, scalable product that improves outcomes, reduces overhead, and positions CypherMD as a powerful force in the future of healthtech.